Support

Real answers. Slightly unprofessional tone. Same thing, really.

Shipping & returns

Orders are sent to our supplier partners within 24 hours. Standard delivery runs 4–18 days depending on the warehouse. Shipping is $4.95, free over $50.

Returns accepted within 30 days of delivery for unused items. Damaged or incorrect items are replaced free — just send a photo.

FAQ

How long does delivery take?+

Between 4 and 18 days, depending on the product and which supplier warehouse it ships from. Each product page lists its own estimate.

Why does shipping take longer than a big retailer?+

Every MUNCH product ships directly from the supplier who makes it, which is how we keep prices low and the catalogue this strange.

Where is my tracking number?+

It's emailed the moment the supplier dispatches your parcel, and it also appears on the order tracking page.

Can I return something?+

Yes — within 30 days of delivery, unused and in its original packaging. Contact support and we'll send instructions.

Do you ship internationally?+

Most products ship worldwide. A few heavier items are limited to the US and EU; the product page will say so at checkout.

Contact us